Paxum Phone Numbers and Emails

Toll-Free Number:

  • (866) 347-4781

Paxum Emails:

Customer Service
Legal

Paxum Contact Information

Paxum Website:

Paxum Help Center:

Corporate Office Address:

Paxum Inc.
(Suite 205), 3484 Des Sources Blvd.
Dollard-Des-Ormeaux, Quebec H9B 1Z9
Canada

Other Info (opening hours):

In-App Chat

Mon-Fri: 24 Hours

Sat-Sun: 24 Hours

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Paxum Rating Based on 7 Reviews

Rating details

1.7
more details
Diversity of Products or Services
Website
Billing Practices
Customer service

Rating stats

Rating trend

Summary of Paxum Customer Service Calls

29 TOTAL
CALLS
08:03 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Paxum Customer Service?

Request for Information Question:

  • “Need assistance”
  • “Need help activating acount”

Product/ Service Question:

  • “Delay in my last withdrawal”
  • “Cannot withdraw funds”

Cards Question:

  • “My card wa blocked”

Account Question:

  • “Suspicious activity on my account”

Other Question:

  • “Approval”
  • “Need assitance”
  • “Wire transfer”

About

Paxum Terms of Service
To read more: https://www.paxum.com/legal/cards-terms-of-use
Paxum Privacy Policy
The Company is committed to safeguarding Customers' personal information in its possession. Anonymized information that does not identify a specific person is not considered personal information under this Privacy Policy. If The Customer have any questions about how www.paxum.com protect or use The Client's data, please email Website at privacy@paxum.com. This Privacy Policy answers frequently asked questions about online privacy, including what personal information the Company collects and how it will be used and protected. The Company may from time to time change this Privacy Policy, so please re-read it periodically. Before a Customer utilizes any of the Company's services and throughout Paxum's' relationship with a Customer, the Company may require a Customer to provide additional information to verify an individual's identity, address or other data to manage risk and compliance.
To read more: https://www.paxum.com/legal/privacy-policy
Paxum FAQ
Opening an account is very easy. To open an account The User of company services must be at least 18 years old. The Company are a licensed financial institution and have to comply with AML laws. This requires Paxum to identify all clients. The account verification procedure is straight forward and is usually completed within 1 week. The User of Website will not be allowed to send any money before The User verify The Client's true identity. USD, EUR, AUD, CAD, GBP, CHF, DKK, HKD, JPY, NOK, NZD, SEK, SGD, ZAR. The Customer's information is transmitted to Paxum's' servers using a secure connection. All The Client's personal data is encrypted and access is only available by relevant Paxum Inc. personnel. All The Customer's payment transactions must be digitally signed by a secure code which is sent to The Client's phone number. Company's account creation process is very straightforward. Simply fill out Company's online forms and be pre-approved within 24 hours.
To read more: https://www.paxum.com/faq/general-questions
Top Paxum Products

Account

Paxum Pros and Cons

Pros: Fast active account

Paxum reviews and complaints

Paxum is ranked 378 out of 2671 in Financial Services category

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