Contact Paxum Customer Service
Paxum Phone Numbers and Emails
Toll-Free Number:
-
(866) 347-4781
Paxum Emails:
Customer Service
Legal
Paxum Contact Information
Paxum Website:
Paxum Help Center:
Corporate Office Address:
Paxum Inc.
(Suite 205), 3484 Des Sources Blvd.
Dollard-Des-Ormeaux,
Quebec
H9B 1Z9
Canada
Other Info (opening hours):
In-App Chat
Mon-Fri: 24 Hours
Sat-Sun: 24 Hours
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Summary of Paxum Customer Service Calls
33
TOTAL
CALLS
CALLS
08:03
AVG CALL
DURATION
DURATION
15%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Paxum Customer Service?
Request for Information Question:
- “Need assistance”
- “Need help activating acount”
Account Question:
- “Complete account set up”
- “Trying to set up an account but the face verification won't work”
- “Suspicious activity on my account”
Product/ Service Question:
- “Delay in my last withdrawal”
- “Cannot withdraw funds”
Cards Question:
- “My card wa blocked”
Other Question:
- “Problems identifying in the app”
- “Approval”
- “Need assitance”
About
Paxum Terms of Service
To read more:
https://www.paxum.com/legal/cards-terms-of-use
Paxum Privacy Policy
The Company is committed to safeguarding Customers' personal information in its possession. Anonymized information that does not identify a specific person is not considered personal information under this Privacy Policy. If The Customer have any questions about how www.paxum.com protect or use The Client's data, please email Website at privacy@paxum.com. This Privacy Policy answers frequently asked questions about online privacy, including what personal information the Company collects and how it will be used and protected. The Company may from time to time change this Privacy Policy, so please re-read it periodically. Before a Customer utilizes any of the Company's services and throughout Paxum's' relationship with a Customer, the Company may require a Customer to provide additional information to verify an individual's identity, address or other data to manage risk and compliance.
To read more:
https://www.paxum.com/legal/privacy-policy
Paxum FAQ
Opening an account is very easy. To open an account The User of company services must be at least 18 years old. The Company are a licensed financial institution and have to comply with AML laws. This requires Paxum to identify all clients. The account verification procedure is straight forward and is usually completed within 1 week. The User of Website will not be allowed to send any money before The User verify The Client's true identity. USD, EUR, AUD, CAD, GBP, CHF, DKK, HKD, JPY, NOK, NZD, SEK, SGD, ZAR. The Customer's information is transmitted to Paxum's' servers using a secure connection. All The Client's personal data is encrypted and access is only available by relevant Paxum Inc. personnel. All The Customer's payment transactions must be digitally signed by a secure code which is sent to The Client's phone number. Company's account creation process is very straightforward. Simply fill out Company's online forms and be pre-approved within 24 hours.
To read more:
https://www.paxum.com/faq/general-questions
Top Paxum Products
Account
Paxum Pros and Cons
Pros: Fast active account
Paxum is ranked 385 out of 2720 in Financial Services category
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Paxum